In today's highly politicized healthcare climate, many organizations are finding it increasingly difficult to gather the resources to effectively manage their accounts receivable. At Century, collections are done in a professional manner, keeping in mind the delicate issues surrounding healthcare and the process of collections.

Our bad debt collection process includes:

• Collections performed in compliance with the Federal Fair
  Debt Collection Practices Act and all state regulations.
• State-of-the-art collection software as well as predictive auto dialer.
• Skip tracing services.
• Direct agency and/or attorney referrals based upon your 
  parameters for legal action.
• Supervisory analysis performed and management reports 
  provided monthly or as needed.
• Monthly payer/agreed payments accepted per your 
  standards and carefully monitored.
• Small balance accounts called by nighttime collection staff.
• Accounts sent to an attorney for letter writing when litigation 
  is not an option.
• Reconciliation of our inventory with your bad debt receivables.
• Management of your long-term monthly payment plans.

Century employs a team of Third-Party billing specialists whose sole charge is to turn Third-Party receivables into cash. 

Our services:

• Includes Medicare A&B billing and follow-up for hospital and non-hospital groups.
• Includes A/R management and follow-up for Medicaid, Commercial Carriers, Blue Cross, Worker's Comp. and HMOs.
• Can be designed for initial front-end billing, correction and resubmission of all rejected claims and back-end follow-up to expedite reimbursement.
• Provide trained and experienced specialists to manage all aspects of billing and effectively communicate with respective third-parties.

Our services include:

• Active (non-bad debt) self-pay collection and A/R Management for accounts referred at Day 1 or Day 31.
• Asset verification.
• Identification of third-party insurance and billing to/collection from the same.
• A seamless working relationship with your free/charity care determination personnel.