Job:

PATIENT ACCOUNT MANAGER

Job Type:

Full-Time Monday – Friday

Part-Time Monday-Thursday 5 p.m. to 9 p.m., Saturday 8 a.m. to 12 p.m.

Reports to:

TEAM LEADER, COLLECTION SUPERVISOR & COLLECTION MANAGER

Experience:

MINIMUM OF HIGH SCHOOL DIPLOMA OR EQUIVALENT

 

Special Skills:

This individual will possess strong healthcare collection skills as well as full knowledge of the Fair Debt Collection Practices Act, Legal process of account collection and general understanding of Auto Dialer System.  In addition, the individual must possess strong oral and written communication skills and the ability to work under deadlines and obtain goals is essential.

 

Job Summary:

The Patient Account Manager works under the direct supervision of the, Team Leader Collection Supervisor & Collection Manager.  They are responsible for collecting payment from delinquent medical self-pay accounts. Duties include making payment arrangements, contact debtors by telephone, sending statements to debtors, insurance companies, attorneys, etc. in accordance with established policies and procedures.  The Patient Account Manager works with third-party payers to ensure timely recovery of outstanding delinquent accounts.  All communications are conducted in accordance with Federal and State regulations and in a manner that will ensure positive patient and client relations.

 

The Patient Account Manager also contributes to departmental operations by performing other related job duties as may be required.

 

Job Responsibility and Duties

 

Responsible for collection of all delinquent medical accounts over $200 from debtors and third-party payers.

 

Contact all debtors within 10 days of assigned account.

 

Establish and monitor payment contracts.

 

Resolve debtor’s inquiry regarding accounts.

 

Maintain a collection queue and manage it so all assigned accounts are worked effectively and efficiently.

 

Obtain statements for verification of debt.

 

Research and identify asset accounts to be referred to legal.

 

Locate debtors through skip tracing.

 

Keep up-to-date with statutes directly affect collections (i.e. insurance company changes, collection regulations, etc).

 

Any and all other assignments as delegated by Team Leader, Collection Supervisor or Collection Manager.

 

 

Salary:

Salary commensurate with experience

 

 

 

Send Resume /Salary Requirements to:

 

Century Financial Services, Inc., 23 Maiden Lane, North Haven, Ct 06473

SUBMIT RESUME TO JANET MANZI


 

Job:

Self-Pay Collector

Job Type:

Full-Time

Description:

People needed for A/R management firm. Experience preferred but willing to train the right candidate.

Requirements:

Knowledge of multiple insurance carrier's operating procedures. Computer oriented. Problem solver, good analytical skills. Some travel may be requir

Salary:

Salary commensurate with experience

 

 

 

Send Resume /Salary Requirements to:

 

HR Manager, PO Box 98, North Haven CT 06473

Attn:Janet Manzi


 

Job:

Managed Care/ Self Pay Follow-up

Job Type:

Full-Time

Description:

Knowledge of Meditech system preferred. Responsible for resolution of insurance and patient balance for hospital claims, including but not limited to insurance verification, resubmission, follow-up, appeals, data input, and patient contact. Will be required to thoroughly research, evaluate and identify any trends to team leader. Participate as directed by team leader in departmental projects to support our business function.

Requirements:

Familiar with CPT, ICD-9, HCPC coding. Excellent communication skills Strong commitment to customer service. Knowledge of operating procedures of multiple carriers. Ability to use PC to manage all aspects of billing and insurance follow-up functions. Ability to maintain confidentiality of sensitive information. Ability to recognize, evaluate, solve and correct errors. Exceptional analytical and customer service skills Knowledge of FDCPA and HIPAA requirements

Salary:

Salary commensurate with experience

 

 

 

Send Resume /Salary Requirements to:

 

HR Manager, PO Box 98, North Haven CT 06473

Janet Manzi


 



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